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Staff Training


S Wallace Consulting Limited can train your staff – with Policies and Process Management, Records Management / Documents Management, Health and Safety, Covid 19 Work Place Protocols and also provide customer service training for client facing staff (professionalism, patience, and a “people-first” attitude).

Staff Training For Customer Service

S Wallace Consulting can train employees to provide excellent customer service and in how to deal with difficult customers.

Teaching the 3 essential and important qualities of customer service staff: professionalism, patience, and a “people-first” attitude.

Customer Service Checklist

Customer service varies from customer to customer, but as long as you’re following these guidelines, you’re on the right track.

S Wallace Consulting Provides

If you have any questions