S Wallace Consulting Limited can train your staff – with Policies and Process Management, Records Management / Documents Management, Health and Safety, Covid 19 Work Place Protocols and also provide customer service training for client facing staff (professionalism, patience, and a “people-first” attitude).
Staff Training For Customer Service
S Wallace Consulting can train employees to provide excellent customer service and in how to deal with difficult customers.
Teaching the 3 essential and important qualities of customer service staff: professionalism, patience, and a “people-first” attitude.
Customer Service Checklist
Customer service varies from customer to customer, but as long as you’re following these guidelines, you’re on the right track.