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Policies and Procedures


A policy is a set of rules or guidelines for your organisation and employees to follow in order to achieve a specific goal (i.e. compliance). An effective policy should outline what employees must do or not do, directions, limits, principles and guidance for decision making.

Policy development involves identifying need, gathering information, drafting, consulting and review.

Policies should be regularly reviewed to ensure they are current and in line with any changes within your business.

Where policies are significantly changed, they should be re-issued to all staff and the changes explained to them to ensure they understand the business new directions. These changes should also be widely publicised.

A policy should:
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